Tender: Customer Contact Centre Call Management System, Queensland, closes 25/01/2019 6:00 p.m. NSW


First 1 of 1 paragraphs shown QUEENSLAND RAIL LIMITED.
CUSTOMER CONTACT CENTRE CALL MANAGEMENT SYSTEM.
INVITATION TO OFFER. Number: QRP18136.
Closing: Friday 25 January 2019 at 5:00pm, Brisbane, Queensland.
Tender Overview: Queensland Rail Travel is seeking to replace its current call management system (CMS) for the CCC and to expand its use to the Customer Feedback Team (CFT) who log and respond to customer feedback, with a single, existing and proven out-of-the-box (OTB) CMS that meets business and functional requirements.
Enquiries: Christina Blanchard, phone: 3072-3301,
email: christina.blanchard@qr.com.au
Documents available from Internet Site: https://www.hpw.qld.gov.au/qtenders/tender/display/tender-details.do?CSRFNONCE=72BAC29B42A3DC8687855D6044489D12&id=26281&action=display-tender-details&returnUrl=%2Ftender%2Fsearch%2Ftender-s earch.do%3FCSRFNONCE%3D6A94CB5AF0B0E98AE06AF007A47FABC6%26amp%3Baction%3Dadvanced-tender-search-open-tender%26amp%3BchangeLevel%3D%26amp%3Binputlist%3DhasETB%26amp%3BorderBy%3DreleaseDate%26amp%3BwithdrawalReason%3D%26amp%3BexpiredReason%3D%26amp%3BtenderState%3D%26amp%3BtenderId%3D%26amp%3Bpage%3D4
(2018-12-04)

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Article in: [Green Pages]
Article Tags: [ Tenders ]


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